In episode #2094, Neil and Eric talk about what you should never do when you're selling (how to lose a deal). The key to having a good relationship with customers is by instilling confidence. Learn how humility, a mentality of underpromising and over-delivering, as well as good communication will help you maintain fantastic long-term relationships with your clients! **TIME-STAMPED SHOW NOTES:** * **[00:20]**  Today’s topic: What You Should Never Do When You're Selling (How To Lose A Deal). * **[00:29]**  How overpromising and underdelivering can kill a deal. * **[01:14]**  Why instilling confidence is essential. * **[02:28]** The level of communication that you need to maintain with your customer. * **[02:40]**  How to ensure that you add value to your communication with clients. * **[03:03]** How to make each of your follow-ups a marketable moment. * **[03:36]**  Don’t forget to rate, review, and subscribe to this podcast and text us at 310-349-3785! * **[03:59]**  That’s it for today! * **[04:29]**  Go to [https://www.marketingschool.io](https://www.marketingschool.io/pro) to learn more! **Links Mentioned in Today’s Episode:** * Subscribe to our premium podcast (with tons of goodies!):  **Leave Some Feedback:** * What should we talk about next? Please let us know in the comments below * Did you enjoy this episode? If so, please leave a short review. **Connect with Us:** * [Neilpatel.com](http://neilpatel.com/) * [Quick Sprout](https://www.quicksprout.com/)  * [Growth Everywhere](https://growtheverywhere.com/) * [Single Grain](https://www.singlegrain.com/) * [Twitter @neilpatel](https://twitter.com/neilpatel)  * [Twitter @ericosiu](https://twitter.com/ericosiu) Read more