Peter Cappelli, professor at the University of Pennsylvania's Wharton School
of Business and director of its Center for Human Resources, says managers at
companies large and small are doing hiring all wrong. A confluence of changes,
from the onslaught of online tools to a rise in recruitment outsourcing, have
promised more efficiency but actually made us less effective at finding the
best candidates. Cappelli says there are better, simpler ways to measure
whether someone will be a good employee and advises companies to focus more on
internal talent. He's the author of the HBR article "Your Approach to Hiring
is All Wrong." Read more